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Sound files (under construction)

The sound section in our web interface allows you to:

  • manage your music on hold
  • upload sound prompts

The first thing to do when you add a new sound file to our system, is to convert the file in mp3 format. If that's done you can begin adding the file :

  • Click on the Sound file section
  • Click on Add sound

This page allows you to choose between three different types of sound files:

  • Music on hold: play music to fill the silence that would be heard by telephone callers who have been placed on hold (a default sound file is provided by MIXvoip)
  • Voice mail Announcement: upload your own greeting message (a default sound file is provided by MIXvoip)
  • Announcement: for example, can be integrated into your call flow for incoming calls to announce office hours.

Choose one of this three types and click on Select files and upload your sound file.

If you choose Music on hold you can replace the default sound file by your own, else you have to create a new class. Simply type in a class name and save.

Last modified: 30/12/2015 11:26